Contact Uphold Support

Get official help for your Uphold account issues. Learn the correct ways to contact support and what to expect.

Important Warning

This website provides educational guidance only. We are not affiliated with Uphold Inc. For official support, always use the links below to contact Uphold directly.

Before Contacting Support

Try These Steps First

Many login issues can be resolved quickly without contacting support. Try these solutions first to save time:

1
Try the troubleshooting steps on our guide
2
Check if the issue is mentioned in our FAQ
3
Clear your browser cache and cookies
4
Ensure you're using the official Uphold website
5
Have your registered email address ready
6
Note any error messages you received
7
Prepare to verify your identity

Official Contact Methods

Recommended

Official Uphold Support

Online Support Center

The only legitimate way to get help with your Uphold account issues.

  • Available 24/7 for urgent security issues
  • Response time: Usually within 24 hours
  • Requires account verification
  • Handles all account-related problems
Visit Official Uphold Support

Uphold Help Center

Self-Service Help

Comprehensive knowledge base with answers to common questions.

  • Instant access to articles
  • Search functionality for quick answers
  • Step-by-step guides and tutorials
  • Regularly updated information
Visit Uphold Help Center

Community Forums

Community Support

Connect with other Uphold users to share experiences and solutions.

  • User-driven discussions
  • Share experiences and tips
  • Not for account-specific issues
  • Moderated by Uphold team
Visit Community Forums

Security Guidelines

Never Share Credentials

Uphold will never ask for your password, PIN, or 2FA codes through any communication channel.

Verify Official Channels

Only use official Uphold domains and verified social media accounts for support.

Response Times

Support response times may vary. For urgent security issues, mark your request as high priority.

Beware of Scammers

❌ Never Trust:

  • • Emails asking for passwords
  • • Phone calls requesting account info
  • • Fake customer service accounts
  • • Social media support requests

✅ Always Use:

  • • Official support.uphold.com
  • • Uphold mobile app support
  • • Verified Uphold social accounts
  • • Direct uphold.com website

Quick Access Links

Jump directly to the resources you need for Uphold login help and support